Effective Use of Chatbots to Enhance the Customer Service Experience
Jumia Introduces Nigerias First E-commerce Bot This is a very important point for companies because it helps them not only meet customers’ needs but also create new items they may want based on data they’ve collected about their past behaviour. If you can predict which products will be most popular, that helps to ensure you […]
Effective Use of Chatbots to Enhance the Customer Service Experience
Jumia Introduces Nigerias First E-commerce Bot This is a very important point for companies because it helps them not only meet customers’ needs but also create new items they may want based on data they’ve collected about their past behaviour. If you can predict which products will be most popular, that helps to ensure you […]
